Web Gateway Cloud Service
Available
Current Status
50
Total Points of Presence
41
Total Countries
58 K
Malware Detections 24h
Maintenance Policy
A reoccurring maintenance window is scheduled two times weekly on Tuesday and Thursday for improving and optimizing our service. While the performed tasks are not expected to impact the service in any way, the maintenance time will be regionalized to be least impactful for each region. Admin or end-user impacting service updates are not part of this general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.

Scheduled Maintenance #50218: Miami
All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #50210: Nuremberg
All traffic will be rerouted and no customer impact expected.
No Open Incidents
We are currently experiencing no issues.

Incident #50220: Nuremberg - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50219: New York - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50217: Tokyo, Authentication, Policy - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50216: Sydney - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50214: Los Angeles - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50211: Logging - Service Degradation
Dashboards might show no data / reports also might be unavailable for short periods of time. Your protection remains fully functional.

Incident #50215: Logging - Service Degradation
Service partially degraded. Temporarily, only partial log data available. Log data will be fully recovered.

Incident #50213: Nuremberg - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50212: Nuremberg - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50209: Tokyo - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50208: Nuremberg - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50207: Miami - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50206: New York - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50205: Miami - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50202: Delhi - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50199: New York, Authentication - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50196: Tokyo - Service Degradation
Service not fully available.

Incident #50195: Johannesburg - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #50194: Tokyo - Service Degradation
Service not fully available.
Point of Presence
May
22
May
17
May
12
May
7
May
2
Apr
27
 
Africa
JohannesburgSouth Africa 
Asia
DelhiIndia 
HongkongHong Kong 
MumbaiIndia 
SingaporeSingapore 
TokyoJapan 
Europe
Amsterdam*Netherlands 
Belgrad*Serbia 
Bratislava*Slovakia 
Brussels*Belgium 
Bucharest*Romania 
Budapest*Hungary 
Copenhagen*Denmark 
Cork*Ireland 
Frankfurt*Germany 
Gdansk*Poland 
Helsinki*Finland 
Lisbon*Portugal 
London IUnited Kingdom 
London II*United Kingdom 
Madrid*Spain 
NurembergGermany 
Oslo*Norway 
Paris*France 
Prague*Czech Republic 
Rome*Italy 
Stockholm*Sweden 
Vienna*Austria 
Zurich*Switzerland 
Middle East
Jerusalem IIsrael 
Jerusalem II*Israel 
North America
Chicago*United States 
Los AngelesUnited States 
Mexico City*Mexico 
MiamiUnited States 
New YorkUnited States 
TorontoCanada 
Pacific
AucklandNew Zealand 
PerthAustralia 
SydneyAustralia 
South America
Asuncion*Paraguay 
Bogota*Colombia 
Brasilia*Brazil 
Buenos Aires*Argentina 
Caracas*Venezuela 
La Paz*Bolivia 
Lima*Peru 
Montevideo*Uruguay 
Santiago de Chile*Chile 
Sao PauloBrazil 
Service
May
22
May
17
May
12
May
7
May
2
Apr
27
 
Authentication 
Global Routing Manager (GRM) 
Logging 
McAfee ePolicy Orchestrator Cloud 
Policy 
Available
Maintenance
Service Degradation
Service Disruption
Information
* This is a geo located, virtual point of presence referred to as vPOP. It is served from a data center (DC) that might be located outside of the mapped country.
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