Web Gateway
Cloud Service
Current Status
Available
59
Total
Points of Presence
42
Total
Countries
62 K
Malware
Detections 24h
Maintenance Policy
A reoccurring maintenance window is scheduled two times weekly on Tuesday and Thursday for improving and optimizing our service. While the performed tasks are not expected to impact the service in any way, the maintenance time will be regionalized to be least impactful for each region. Admin or end-user impacting service updates are not part of this general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.

Scheduled Maintenance #50001: ePolicy Orchestrator Cloud
Logon to ePO Cloud will be disabled during this time to ensure smooth upgrade. Please note: - The endpoint systems will remain protected and continue to get updates. - Web Gateway Cloud Service (WGCS) proxy infrastructure will not be affected and all end-user traffic will be processed.

Scheduled Maintenance #40099: Miami
PoP maintenance in Miami. All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #40097: Los Angeles
PoP maintenance in Los Angeles. All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #40098: Nuremberg
PoP maintenance in Nuremberg. All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #40096: New York
PoP maintenance in New York. All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #40094: ePolicy Orchestrator Cloud
McAfee ePolicy Orchestrator Cloud will be undergoing a scheduled maintenance. During maintenance the administration user interface is not available, other services are not affected.

Scheduled Maintenance #40095: Mumbai
Schedule maintenance in Mumbai. All traffic will be rerouted and no customer impact expected.Planned maintenance

Scheduled Maintenance #40093: Delhi
Schedule maintenance in Delhi. All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #40090: Amsterdam I
Scheduled maintenance in Amsterdam data center. All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #40089: London I
Scheduled maintenance in London data center. All traffic will be rerouted and no customer impact expected.

Scheduled Maintenance #40081:
Backend maintenance. During maintenance hybrid policy synchronization, external authentication and McAfee ePO Cloud policy access and provisioning might be unavailable, other services are not affected.
No Open Incidents
We are currently experiencing no issues.

Incident #10085: Delhi - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #10084: ePolicy Orchestrator Cloud - Service Disruption
Service temporarily unavailable, other services are not affected. Issue has been resolved.

Incident #10083: Nuremberg - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.

Incident #10079: Hongkong - Service Degradation
Service not fully available. All traffic has been rerouted and no customer impact expected.
Point of PresenceMay
27
May
22
May
17
May
12
May
7
May
2
 
Africa
JohannesburgSouth Africa 
Asia
DelhiIndia 
HongkongHong Kong 
MumbaiIndia 
SingaporeSingapore 
TokyoJapan 
Europe
Amsterdam INetherlands 
Amsterdam II*Netherlands 
Belgrad*Serbia 
Bratislava*Slovakia 
Brussels*Belgium 
Bucharest*Romania 
Budapest*Hungary 
Copenhagen*Denmark 
Cork*Ireland 
Frankfurt*Germany 
Gdansk*Poland 
Helsinki*Finland 
Lisbon*Portugal 
London IUnited Kingdom 
London II*United Kingdom 
Madrid*Spain 
NurembergGermany 
Oslo*Norway 
Paris*France 
Prague*Czech Republic 
Rome*Italy 
Stockholm*Sweden 
Vienna*Austria 
Zurich*Switzerland 
Middle East
Jerusalem IIsrael 
Jerusalem II*Israel 
North America
AshburnUnited States 
Chicago IUnited States 
Chicago II*United States 
DallasUnited States 
DenverUnited States 
Las VegasUnited States 
Los AngelesUnited States 
Mexico City*Mexico 
MiamiUnited States 
New YorkUnited States 
San JoseUnited States 
SeattleUnited States 
TorontoCanada 
Pacific
Auckland INew Zealand 
Auckland IINew Zealand 
PerthAustralia 
SydneyAustralia 
South America
Asuncion*Paraguay 
Bogota*Colombia 
Brasilia*Brazil 
Buenos Aires*Argentina 
Caracas*Venezuela 
La Paz*Bolivia 
Lima*Peru 
Montevideo*Uruguay 
Santiago de Chile*Chile 
Sao PauloBrazil 
Available
Maintenance
Service Degradation
Service Disruption
Information
* This is a geo located, virtual point of presence referred to as vPOP. It is served from a data center (DC) that might be located outside of the mapped country.
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