Maintenance Policy
A reoccurring maintenance window is scheduled two times weekly on Tuesday and Thursday for improving and optimizing our service. While the performed tasks are not expected to impact the service in any way, the maintenance time will be regionalized to be least impactful for each region. Admin or end-user impacting service updates are not part of this general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.
Scheduled Maintenance #51250: Frankfurt I, London
| Status: | Planned |
| Start: | 26/Sep/2019 14:50 (UTC) |
| End: | 26/Sep/2019 23:50 (UTC) |
Change of IP addresses used for WGCS
As part of our ongoing program to provide updated infrastructure to the Web Gateway Cloud Service, we will decommission some virtual IP addresses (== these IP addresses will no longer be available as proxy IP addresses).
Decommissioning of these IP addresses will happen on Thursday, September 26, 2019.
Only customers that have configured / hard coded the following IP addresses will be affected:
• 185.125.224.102/32 GB
• 185.125.224.103/32 PL
• 185.125.224.104/32 FR
• 185.125.224.105/32 NL
• 185.125.224.106/32 AT
• 185.125.224.107/32 IT
• 185.125.224.108/32 CH
• 185.125.224.109/32 CZ
• 185.125.226.102/32 GB
• 185.125.226.103/32 PL
• 185.125.226.104/32 FR
• 185.125.226.105/32 NL
• 185.125.226.106/32 AT
• 185.125.226.107/32 IT
• 185.125.226.108/32 CH
• 185.125.226.109/32 CZ
Remark: Use of hard coded IP addresses is not supported.
These IP addresses might be reused at a later point in time.
For more information on the new infrastructure and the benefits of peering, see the "Web Gateway Cloud Service: Cloud Maintenance and Peering Benefits" Community article at:
https://community.mcafee.com/docs/DOC-10434
Also, see the following Knowledge Base articles related to the roll out of the newer infrastructure:
• Redesigned Web Gateway Cloud Service Infrastructure Changes: KB89871
• Web Gateway Cloud Service Point of Presence (PoP) counter goes up and down: KB88888
• Web Gateway Cloud Service country-specific and region-specific prefixes: KB87631
• Web Gateway Cloud Service IP addresses and ranges to whitelist in your firewall: KB87232
If you have questions about this Maintenance Notification, log on to the ServicePortal and go to the Create a Service Request page at: https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR.
As part of our ongoing program to provide updated infrastructure to the Web Gateway Cloud Service, we will decommission some virtual IP addresses (== these IP addresses will no longer be available as proxy IP addresses).
Decommissioning of these IP addresses will happen on Thursday, September 26, 2019.
Only customers that have configured / hard coded the following IP addresses will be affected:
• 185.125.224.102/32 GB
• 185.125.224.103/32 PL
• 185.125.224.104/32 FR
• 185.125.224.105/32 NL
• 185.125.224.106/32 AT
• 185.125.224.107/32 IT
• 185.125.224.108/32 CH
• 185.125.224.109/32 CZ
• 185.125.226.102/32 GB
• 185.125.226.103/32 PL
• 185.125.226.104/32 FR
• 185.125.226.105/32 NL
• 185.125.226.106/32 AT
• 185.125.226.107/32 IT
• 185.125.226.108/32 CH
• 185.125.226.109/32 CZ
Remark: Use of hard coded IP addresses is not supported.
These IP addresses might be reused at a later point in time.
For more information on the new infrastructure and the benefits of peering, see the "Web Gateway Cloud Service: Cloud Maintenance and Peering Benefits" Community article at:
https://community.mcafee.com/docs/DOC-10434
Also, see the following Knowledge Base articles related to the roll out of the newer infrastructure:
• Redesigned Web Gateway Cloud Service Infrastructure Changes: KB89871
• Web Gateway Cloud Service Point of Presence (PoP) counter goes up and down: KB88888
• Web Gateway Cloud Service country-specific and region-specific prefixes: KB87631
• Web Gateway Cloud Service IP addresses and ranges to whitelist in your firewall: KB87232
If you have questions about this Maintenance Notification, log on to the ServicePortal and go to the Create a Service Request page at: https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR.
Scheduled Maintenance #51246: ePolicy Orchestrator Cloud
| Status: | Finished |
| Start: | 07/Sep/2019 14:00 (UTC) |
| End: | 07/Sep/2019 18:00 (UTC) |
Logon to ePO Cloud will be disabled during this time to ensure smooth upgrade of the ePO Cloud infrastructure.
Please note:
- The endpoint systems will remain protected and continue to get updates.
- Web Gateway Cloud Service (WGCS) proxy infrastructure will not be affected and all end-user traffic will be processed.
- Access to the WGCS management interface and reporting will not be available.
Please note:
- The endpoint systems will remain protected and continue to get updates.
- Web Gateway Cloud Service (WGCS) proxy infrastructure will not be affected and all end-user traffic will be processed.
- Access to the WGCS management interface and reporting will not be available.
Scheduled Maintenance #51256: Los Angeles
| Status: | Finished |
| Start: | 04/Sep/2019 09:30 (UTC) |
| End: | 04/Sep/2019 10:10 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51255: New York
| Status: | Finished |
| Start: | 04/Sep/2019 07:45 (UTC) |
| End: | 04/Sep/2019 09:30 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51254: Los Angeles
| Status: | Finished |
| Start: | 04/Sep/2019 04:55 (UTC) |
| End: | 04/Sep/2019 07:45 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51251: New York
| Status: | Finished |
| Start: | 03/Sep/2019 08:30 (UTC) |
| End: | 03/Sep/2019 10:05 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51238: Singapore I
| Status: | Finished |
| Start: | 29/Aug/2019 18:30 (UTC) |
| End: | 30/Aug/2019 19:05 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51235: Tokyo I
| Status: | Finished |
| Start: | 29/Aug/2019 18:10 (UTC) |
| End: | 29/Aug/2019 18:55 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51234: Sydney
| Status: | Finished |
| Start: | 29/Aug/2019 17:25 (UTC) |
| End: | 29/Aug/2019 18:15 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51231: London
| Status: | Finished |
| Start: | 29/Aug/2019 04:05 (UTC) |
| End: | 29/Aug/2019 04:30 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51229: Frankfurt I
| Status: | Finished |
| Start: | 29/Aug/2019 03:20 (UTC) |
| End: | 29/Aug/2019 04:00 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51226: Miami
| Status: | Finished |
| Start: | 28/Aug/2019 07:05 (UTC) |
| End: | 28/Aug/2019 08:05 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51224: New York
| Status: | Finished |
| Start: | 28/Aug/2019 06:05 (UTC) |
| End: | 28/Aug/2019 07:05 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51223: Los Angeles
| Status: | Finished |
| Start: | 28/Aug/2019 05:15 (UTC) |
| End: | 28/Aug/2019 06:05 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51217: Singapore I
| Status: | Finished |
| Start: | 26/Aug/2019 14:40 (UTC) |
| End: | 26/Aug/2019 16:40 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #51215: Singapore I
| Status: | Finished |
| Start: | 26/Aug/2019 11:30 (UTC) |
| End: | 26/Aug/2019 12:15 (UTC) |
All traffic will be rerouted and no customer impact expected.
No Open Incidents
We are currently experiencing no issues.
Incident #51281: Tokyo I - Service Degradation
| Status: | Resolved |
| Start: | 08/Sep/2019 17:30 (UTC) |
| End: | 08/Sep/2019 18:45 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
Incident #51276: Los Angeles - Service Degradation
| Status: | Resolved |
| Start: | 06/Sep/2019 05:50 (UTC) |
| End: | 06/Sep/2019 05:55 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
Incident #51271: Los Angeles - Service Degradation
| Status: | Resolved |
| Start: | 05/Sep/2019 05:50 (UTC) |
| End: | 05/Sep/2019 05:55 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
Incident #51249: Logging - Service Degradation
| Status: | Resolved |
| Start: | 02/Sep/2019 07:25 (UTC) |
| End: | 02/Sep/2019 07:50 (UTC) |
Service partially degraded. Temporarily, only partial log data available. Log data will be fully recovered.
Incident #51248: Singapore I - Service Degradation
| Status: | Resolved |
| Start: | 01/Sep/2019 06:30 (UTC) |
| End: | 01/Sep/2019 07:30 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
Incident #51257: Tokyo I - Service Degradation
| Status: | Resolved |
| Start: | 27/Aug/2019 11:10 (UTC) |
| End: | 27/Aug/2019 11:20 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
Incident #51225: Logging - Service Degradation
| Status: | Resolved |
| Start: | 24/Aug/2019 08:50 (UTC) |
| End: | 24/Aug/2019 10:50 (UTC) |
Service partially degraded. Temporarily, only partial log data available. Log data will be fully recovered.
Incident #51211: Toronto - Service Degradation
| Status: | Resolved |
| Start: | 23/Aug/2019 19:05 (UTC) |
| End: | 26/Aug/2019 08:45 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
| Service Availability* | Last 7 Days | Last 30 Days | Last 90 Days | |
|---|---|---|---|---|
| Global Routing Manager (GRM)** | 100% | 100% | 100% | |
| North America Proxy Service** | 100% | 100% | 99.999% | |
| Europe Proxy Service** | 100% | 100% | 100% | |
| Asia Proxy Service** | 100% | 100% | 100% | |
| Global Proxy Service** | 100% | 100% | 99.999% |
| Point of Presence | Sep 22 | Sep 18 | Sep 13 | Sep 8 | Sep 3 | Aug 29 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Africa | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cape Town*** | South Africa | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Asia | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hong Kong | Hong Kong | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Manila*** | Philippines | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51235: Tokyo I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New Delhi*** | India | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51235: Tokyo I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Seoul*** | Korea, Republic Of | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51235: Tokyo I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Singapore I | Singapore | Incident #51248: Singapore I - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #51217: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51215: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Singapore II*** | Singapore | Please note: This is a virtual point of presence, served from a data center. Incident #51281: Tokyo I - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51235: Tokyo I FINISHED
All traffic will be rerouted and no customer impact expected. | Please note: This is a virtual point of presence, served from a data center. Incident #51257: Tokyo I - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Taipei*** | Taiwan, Province Of China | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51235: Tokyo I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tokyo I | Japan | Incident #51281: Tokyo I - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | Scheduled Maintenance #51235: Tokyo I FINISHED
All traffic will be rerouted and no customer impact expected. | Incident #51257: Tokyo I - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tokyo II*** | Japan | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Europe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Amsterdam*** | Netherlands | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Belgrad*** | Serbia | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bratislava*** | Slovakia | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Brussels*** | Belgium | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bucharest*** | Romania | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Budapest*** | Hungary | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Copenhagen*** | Denmark | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cork*** | Ireland | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt I | Germany | Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt II*** | Germany | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Gdansk*** | Poland | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Helsinki*** | Finland | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Lisbon*** | Portugal | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London I | United Kingdom | Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London II*** | United Kingdom | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Madrid*** | Spain | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Oslo*** | Norway | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Paris*** | France | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Prague*** | Czech Republic | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rome*** | Italy | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Stockholm*** | Sweden | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Vienna*** | Austria | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Zurich*** | Switzerland | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Middle East | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Jerusalem*** | Israel | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51231: London FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51229: Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| North America | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Los Angeles | United States | Incident #51276: Los Angeles - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | Incident #51271: Los Angeles - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | Scheduled Maintenance #51256: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51254: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #51223: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mexico City*** | Mexico | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51223: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Miami | United States | Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New York | United States | Scheduled Maintenance #51255: New York FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #51251: New York FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #51224: New York FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Toronto | Canada | Incident #51211: Toronto - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | Incident #51211: Toronto - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Pacific | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Auckland I | New Zealand | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Auckland II*** | New Zealand | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Perth*** | Australia | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51238: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sydney | Australia | Scheduled Maintenance #51234: Sydney FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| South America | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Asuncion*** | Paraguay | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51223: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bogota*** | Colombia | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51224: New York FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Brasilia*** | Brazil | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51224: New York FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Buenos Aires*** | Argentina | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51223: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Caracas*** | Venezuela | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51224: New York FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| La Paz*** | Bolivia | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51224: New York FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Lima*** | Peru | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51224: New York FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Montevideo*** | Uruguay | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51223: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Santiago de Chile*** | Chile | Please note: This is a virtual point of presence, served from a data center. Scheduled Maintenance #51226: Miami FINISHED
All traffic will be rerouted and no customer impact expected. Scheduled Maintenance #51223: Los Angeles FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sao Paulo | Brazil | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Available
Maintenance
Service Degradation
Service Disruption
Information
* This is a publication of McAfee's cloud operations service management and monitoring telemetry. The published data set availability calculations exclude scheduled maintenance windows and monitoring errors.
** Please refer to https://trust.mcafee.com/saas_sla.pdf for details around SL definitions.
*** This is a geo located, virtual point of presence referred to as vPOP. It is served from a data center (DC) that might be located outside of the mapped country.
** Please refer to https://trust.mcafee.com/saas_sla.pdf for details around SL definitions.
*** This is a geo located, virtual point of presence referred to as vPOP. It is served from a data center (DC) that might be located outside of the mapped country.
Last modified: 30/Jun/2019
| IP Address/Range | Inbound | Outbound | Publication Date | Removed Date | |
|---|---|---|---|---|---|
| 13.127.170.253/32 | 1 | 1 | 2019-06-30 | - | |
| 35.154.207.237/32 | 1 | 1 | 2019-06-30 | - | |
| 35.178.126.236/32 | 1 | 1 | 2019-06-30 | - | |
| 35.178.227.224/32 | 1 | 1 | 2019-06-30 | - | |
| 35.181.21.17/32 | 1 | 1 | 2019-06-30 | - | |
| 52.47.81.75/32 | 1 | 1 | 2019-06-30 | - | |
| 185.125.224.0/22 | 1 | 1 | 2019-01-31 | - | |
| 35.182.104.170/32 | 1 | 1 | 2018-04-10 | - | |
| 35.182.106.121/32 | 1 | 1 | 2018-04-10 | - | |
| 52.60.169.78/32 | 1 | 1 | 2018-04-10 | - | |
| 52.60.235.62/32 | 1 | 1 | 2018-04-10 | - | |
| 52.60.52.119/32 | 1 | 1 | 2018-04-10 | - | |
| 185.221.68.0/22 | 1 | 1 | 2017-09-22 | - | |
| 185.212.104.0/22 | 1 | 1 | 2017-08-02 | - | |
| 124.47.168.139/32 | false | 1 | 2016-10-25 | 2018-04-10 | |
| 129.232.225.234/32 | 1 | 1 | 2016-10-25 | 2019-03-28 | |
| 129.232.226.2/32 | 1 | 1 | 2016-10-25 | 2019-03-28 | |
| 161.69.192.123/32 | false | 1 | 2016-10-25 | - | |
| 161.69.206.27/32 | false | 1 | 2016-10-25 | 2018-04-10 | |
| 161.69.22.122/32 | false | 1 | 2016-10-25 | - | |
| 193.128.33.248/32 | false | 1 | 2016-10-25 | 2018-04-10 | |
| 203.97.87.59/32 | false | 1 | 2016-10-25 | 2017-07-18 | |
| 208.42.251.123/32 | false | 1 | 2016-10-25 | - | |
| 208.81.64.248/32 | false | 1 | 2016-10-25 | 2018-04-10 | |
| 108.60.148.187/32 | 1 | 1 | 2016-10-14 | 2017-07-18 | |
| 162.250.3.37/32 | 1 | 1 | 2016-10-14 | - | |
| 103.231.89.18/32 | 1 | 1 | 2016-10-07 | 2018-04-10 | |
| 103.231.89.22/32 | 1 | 1 | 2016-10-07 | 2018-04-10 | |
| 185.37.148.186/32 | 1 | 1 | 2016-10-07 | 2018-04-10 | |
| 185.37.148.187/32 | 1 | 1 | 2016-10-07 | 2018-04-10 | |
| 108.60.136.186/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 108.60.136.187/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 108.60.148.186/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 108.60.150.130/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 108.60.150.131/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 120.138.17.53/32 | 1 | 1 | 2016-09-16 | - | |
| 120.138.17.54/32 | 1 | 1 | 2016-09-16 | - | |
| 161.69.14.137/32 | 1 | 1 | 2016-09-16 | - | |
| 161.69.14.139/32 | 1 | 1 | 2016-09-16 | - | |
| 162.250.3.36/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 184.75.215.242/32 | 1 | 1 | 2016-09-16 | - | |
| 184.75.215.98/32 | 1 | 1 | 2016-09-16 | - | |
| 208.65.150.192/32 | 1 | false | 2016-09-16 | - | |
| 208.65.151.192/32 | 1 | false | 2016-09-16 | - | |
| 208.81.64.192/32 | 1 | false | 2016-09-16 | 2018-04-10 | |
| 208.81.65.192/32 | 1 | false | 2016-09-16 | - | |
| 208.81.66.192/32 | 1 | false | 2016-09-16 | - | |
| 208.81.67.192/32 | 1 | false | 2016-09-16 | 2017-07-18 | |
| 208.81.68.192/32 | 1 | false | 2016-09-16 | 2018-04-10 | |
| 208.81.69.192/32 | 1 | false | 2016-09-16 | 2018-04-10 | |
| 213.239.220.71/32 | 1 | 1 | 2016-09-16 | - | |
| 213.239.220.72/32 | 1 | 1 | 2016-09-16 | - | |
| 43.240.64.104/32 | 1 | 1 | 2016-09-16 | 2018-06-18 | |
| 43.240.64.105/32 | 1 | 1 | 2016-09-16 | 2018-06-18 | |
| 43.249.37.35/32 | 1 | 1 | 2016-09-16 | - | |
| 43.249.37.38/32 | 1 | 1 | 2016-09-16 | - | |
| 49.50.81.12/32 | 1 | 1 | 2016-09-16 | 2018-06-18 | |
| 49.50.81.17/32 | 1 | 1 | 2016-09-16 | 2018-06-18 | |
| 54.207.98.206/32 | 1 | 1 | 2016-09-16 | 2018-11-30 | |
| 54.94.201.194/32 | 1 | 1 | 2016-09-16 | 2018-11-30 | |
| 74.91.14.2/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 74.91.14.3/32 | 1 | 1 | 2016-09-16 | 2017-07-18 | |
| 78.46.116.105/32 | 1 | 1 | 2016-09-16 | - | |
| 161.69.112.0/20 | 1 | 1 | 2016-06-16 | - | |
| 161.69.176.0/20 | 1 | 1 | 2016-06-16 | - | |
| 161.69.240.0/20 | 1 | 1 | 2016-06-16 | - | |
| 185.125.224.0/22 | 1 | 1 | 2016-06-16 | - | |
| 185.125.224.0/22 | 1 | 1 | 2016-06-16 | - | |
| 52.196.141.193/32 | 1 | 1 | 2016-06-16 | - | |
| 52.2.191.60/32 | 1 | 1 | 2016-06-16 | - | |
| 52.201.117.185/32 | 1 | 1 | 2016-06-16 | - | |
| 52.201.118.139/32 | 1 | 1 | 2016-06-16 | - | |
| 52.201.126.139/32 | 1 | 1 | 2016-06-16 | - | |
| 52.38.180.253/32 | 1 | 1 | 2016-06-16 | - | |
| 52.38.193.184/32 | 1 | 1 | 2016-06-16 | - | |
| 52.38.57.115/32 | 1 | 1 | 2016-06-16 | - | |
| 52.50.161.113/32 | 1 | 1 | 2016-06-16 | - | |
| 52.50.234.32/32 | 1 | 1 | 2016-06-16 | - | |
| 52.58.111.233/32 | 1 | 1 | 2016-06-16 | - | |
| 52.58.116.88/32 | 1 | 1 | 2016-06-16 | - | |
| 52.58.127.186/32 | 1 | 1 | 2016-06-16 | - | |
| 52.62.9.167/32 | 1 | 1 | 2016-06-16 | - | |
| 52.62.96.66/32 | 1 | 1 | 2016-06-16 | - | |
| 52.63.18.189/32 | 1 | 1 | 2016-06-16 | - | |
| 52.68.234.173/32 | 1 | 1 | 2016-06-16 | - | |
| 52.69.46.184/32 | 1 | 1 | 2016-06-16 | - | |
| 52.74.5.157/32 | 1 | 1 | 2016-06-16 | - | |
| 52.77.108.133/32 | 1 | 1 | 2016-06-16 | - | |
| 52.79.175.47/32 | 1 | 1 | 2016-06-16 | - | |
| 52.79.50.71/32 | 1 | 1 | 2016-06-16 | - | |
| 52.8.124.42/32 | 1 | 1 | 2016-06-16 | - | |
| 52.86.6.124/32 | 1 | 1 | 2016-06-16 | - | |
| 52.9.157.23/32 | 1 | 1 | 2016-06-16 | - | |
| 52.9.171.209/32 | 1 | 1 | 2016-06-16 | - | |
| 54.233.172.148/32 | 1 | 1 | 2016-06-16 | - | |
| 54.233.176.255/32 | 1 | 1 | 2016-06-16 | - | |
| 54.233.186.156/32 | 1 | 1 | 2016-06-16 | - | |
| 54.94.215.173/32 | 1 | 1 | 2016-06-16 | - | |
| 54.94.230.23/32 | 1 | 1 | 2016-06-16 | - |
Last modified: 23/Nov/2016
| Region | Prefix | Description |
|---|---|---|
| Africa | za | South Africa |
| Asia/Pacific | au | Australia |
| Asia/Pacific | au-east | Australia East |
| Asia/Pacific | au-west | Australia West |
| Asia/Pacific | hk | Hong Kong |
| Asia/Pacific | in | India |
| Asia/Pacific | in-north | India North |
| Asia/Pacific | in-west | India West |
| Asia/Pacific | jp | Japan |
| Asia/Pacific | nz | New Zealand |
| Asia/Pacific | sg | Singapore |
| Europe | at | Austria |
| Europe | be | Belgium |
| Europe | cz | Czech Republic |
| Europe | dk | Denmark |
| Europe | fi | Finland |
| Europe | fr | France |
| Europe | de | Germany |
| Europe | hu | Hungary |
| Europe | ie | Ireland |
| Europe | it | Italy |
| Europe | nl | Netherlands |
| Europe | no | Norway |
| Europe | pl | Poland |
| Europe | pt | Portugal |
| Europe | ro | Romania |
| Europe | rs | Serbia |
| Europe | sk | Slovakia |
| Europe | es | Spain |
| Europe | se | Sweden |
| Europe | ch | Switzerland |
| Europe | uk | United Kingdom |
| GEO/Regions | africa | Africa |
| GEO/Regions | asia | Asia |
| GEO/Regions | apac | Asia Pacific |
| GEO/Regions | eu | European Union |
| GEO/Regions | ltam | Latin America |
| GEO/Regions | na | North America |
| GEO/Regions | pacific | Pacific Island Countries |
| Middle East | il | Israel |
| North America | ca | Canada |
| North America | na-east | North America East Coast |
| North America | na-west | North America West Coast |
| North America | us-east | USA East |
| North America | us-west | USA-West |
| South America | ar | Argentina |
| South America | bo | Bolivia |
| South America | br | Brasilia |
| South America | cl | Chile |
| South America | co | Colombia |
| South America | mx | Mexico |
| South America | py | Paraguay |
| South America | pe | Peru |
| South America | uy | Uruguay |
| South America | ve | Venezuela |
Last modified: 21/Mar/2019
| Product | Version |
|---|---|
| McAfee Web Gateway | <= 8.1.x |