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MVISION Cloud
Maintenance Policy
Admin or end-user impacting service updates are not part of the general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.

Scheduled Maintenance #shn_mvc_20073: www.govshn.net
On Friday 28th December starting at 5:30pm UTC, we will upgrade to MVISION Cloud v5.5.4. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20071: www.myshn.ca
On Thursday 27th January 2022, starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.4. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20072: www.myshn.net
On Tuesday 1st February 2022, starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.4. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20070: www.myshn.eu
On Tuesday 25th January 2022, starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.4. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20069: www.myshn.net
On Saturday 22nd January starting at 4:30am UTC, we have planned maintenance on MVision Cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20068: www.myshn.net
On Tuesday 21st December starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.3. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20067: www.govshn.net
On Friday 17th December starting at 5:30pm UTC, we will upgrade to MVISION Cloud v5.5.3. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20065: www.myshn.ca
On Thursday 16th December starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.3. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20066: www.myshn.eu
On Tuesday 14th December starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.3. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20064: www.myshn.net
On Friday 19th November 4 AM UTC, we have planned patching activity to fix ongoing Incident #shn_mvc_10358 , during this time incidents related actions cannot be performed, similarly you may notice an occasional errors in accessing the Service overview, IaaS, SaaS config audit scans, IaaS resources and CE policy evaluations features

Scheduled Maintenance #shn_mvc_20062: www.myshn.net
On Tuesday 16th November starting at 2:30am UTC, we have planned maintenance on MVision Cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20063: www.myshn.net
On Saturday 13th November starting at 9.00am PST, we have planned maintenance on MVision Cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20061: www.myshn.net
On Tuesday 9th November starting at 2:30am UTC, we have planned maintenance on MVision Cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20060: www.myshn.net
On Tuesday 2nd November starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20059: www.govshn.net
On Friday 29th October starting at 5:30pm UTC, we will upgrade to MVISION Cloud v5.5.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20058: www.myshn.ca
On Thursday 28th October starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20057: www.myshn.eu
On Tuesday 26th October starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.2. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20056: www.myshn.net
On Saturday 23rd October starting at 9:00am PST, we have planned maintenance on MVision Cloud. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.

Scheduled Maintenance #shn_mvc_20055: www.myshn.net
On Tuesday 28th September starting at 2:30am UTC, we will upgrade to MVISION Cloud v5.5.1. We do not expect any services to be impacted, however, you may notice temporary inconsistencies.
No Open Incidents
We are currently experiencing no issues.

Incident #shn_mvc_10375: www.myshn.net - Service Degradation
MVISION cloud is currently degraded. dashboard customapps page is not accessible

Incident #shn_mvc_10374: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, DLP events may be temporarily delayed.

Incident #shn_mvc_10372: www.myshn.eu - Service Degradation
MVISION Cloud is currently degraded, On Demand Scans are impacted

Incident #shn_mvc_10370: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, some data in dashboard is not available.

Incident #shn_mvc_10369: www.govshn.net - Service Disruption
Mvision Cloud Dashboard not accessible

Incident #shn_mvc_10368: www.myshn.net - Service Disruption
Mvision Cloud Dashboard not accessible

Incident #shn_mvc_10367: www.govshn.net - Service Disruption
Mvision Cloud Dashboard not accessible

Incident #shn_mvc_10366: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, access to Dashboard and other services may be temporarily unavailable

Incident #shn_mvc_10365: www.govshn.net - Service Degradation
MVISION Cloud is currently degraded in POP154 and POP117

Incident #shn_mvc_10364: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, Customer Email delivery may be temporarily delayed.

Incident #shn_mvc_10362: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, Email scans are impacted.

Incident #shn_mvc_10361: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, Email scans are impacted.

Incident #shn_mvc_10358: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, access to Dashboard service may be temporarily experiencing latency.

Incident #shn_mvc_10356: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded in POP154 and POP117

Incident #shn_mvc_10354: www.govshn.net - Service Degradation
Mvision Cloud Dashboard not accessible

Incident #shn_mvc_10352: www.govshn.net - Service Degradation
No Message

Incident #shn_mvc_10350: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, Email scans are impacted.

Incident #shn_mvc_10348: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, Dashboard is not accessible for few customers

Incident #shn_mvc_10347: www.myshn.net - Service Degradation
MVISION Cloud is currently degraded, Dashboard is not accessible for few customers
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