Maintenance Policy
A reoccurring maintenance window is scheduled two times weekly on Tuesday and Thursday for improving and optimizing our service. While the performed tasks are not expected to impact the service in any way, the maintenance time will be regionalized to be least impactful for each region. Admin or end-user impacting service updates are not part of this general maintenance and will be stated explicitly including more precise information about the maintenance window, i.e. start and end time.
Scheduled Maintenance #55608: Frankfurt II, Frankfurt I
| Status: | Finished |
| Start: | 11/Apr/2021 16:20 (UTC) |
| End: | 11/Apr/2021 18:40 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55590: Singapore I
| Status: | Finished |
| Start: | 07/Apr/2021 17:10 (UTC) |
| End: | 07/Apr/2021 20:00 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55465: Authentication, Logging, Policy
| Status: | Finished |
| Start: | 07/Apr/2021 00:00 (UTC) |
| End: | 08/Apr/2021 20:00 (UTC) |
Web Gateway Cloud Service (WGCS) and Unified Cloud Edge (UCE) customers could be impacted intermittently.
- Hybrid Policy Synchronization as well as Policy Access via ePO Cloud may be intermittently unavailable.
- Web dashboards in Mvision Cloud UI (UCE) and ePO Cloud (WGCS) may intermittently not show any data.
WGCS proxy-filtering infrastructure will not be affected and all end-user traffic will continue be processed.
- Hybrid Policy Synchronization as well as Policy Access via ePO Cloud may be intermittently unavailable.
- Web dashboards in Mvision Cloud UI (UCE) and ePO Cloud (WGCS) may intermittently not show any data.
WGCS proxy-filtering infrastructure will not be affected and all end-user traffic will continue be processed.
Scheduled Maintenance #55568: Miami
| Status: | Finished |
| Start: | 06/Apr/2021 05:40 (UTC) |
| End: | 06/Apr/2021 08:15 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55514: New York I
| Status: | Finished |
| Start: | 29/Mar/2021 09:30 (UTC) |
| End: | 29/Mar/2021 10:30 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55491: New York I
| Status: | Finished |
| Start: | 24/Mar/2021 09:30 (UTC) |
| End: | 24/Mar/2021 10:30 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55483: New York I
| Status: | Finished |
| Start: | 23/Mar/2021 09:30 (UTC) |
| End: | 23/Mar/2021 10:30 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55481: New York I
| Status: | Finished |
| Start: | 22/Mar/2021 10:30 (UTC) |
| End: | 22/Mar/2021 10:45 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55438: New York I
| Status: | Finished |
| Start: | 17/Mar/2021 09:30 (UTC) |
| End: | 17/Mar/2021 10:30 (UTC) |
All traffic will be rerouted and no customer impact expected.
Scheduled Maintenance #55436: Singapore I
| Status: | Finished |
| Start: | 17/Mar/2021 06:00 (UTC) |
| End: | 17/Mar/2021 06:30 (UTC) |
All traffic will be rerouted and no customer impact expected.
No Open Incidents
We are currently experiencing no issues.
Incident #55607: Authentication, Policy - Service Degradation
| Status: | Resolved |
| Start: | 11/Apr/2021 12:40 (UTC) |
| End: | 11/Apr/2021 14:20 (UTC) |
Service partially degraded. Temporarily, only partial log data available. Log data will be fully recovered.
Incident #55493: New York I - Service Degradation
| Status: | Resolved |
| Start: | 23/Mar/2021 11:00 (UTC) |
| End: | 23/Mar/2021 15:00 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
Incident #55477: Toronto - Service Degradation
| Status: | Resolved |
| Start: | 20/Mar/2021 23:35 (UTC) |
| End: | 21/Mar/2021 00:25 (UTC) |
Service not fully available. Traffic has been rerouted to minimize customer impact.
| Service Availability | Last 7 Days | Last 30 Days | Last 90 Days | |
|---|---|---|---|---|
| Global-Routing-Manager (GRM) | 100% | 100% | 100% | |
| North America Proxy Service | 100% | 100% | 100% | |
| Europe Proxy Service | 100% | 100% | 100% | |
| Asia Proxy Service | 100% | 100% | 100% | |
| Global Proxy Service | 100% | 100% | 100% |
Last update: 15/Apr/2021
| Point of Presence | Apr 15 | Apr 10 | Apr 5 | Mar 31 | Mar 26 | Mar 21 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Africa | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cape Town* | South Africa | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Asia | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Hong Kong | Hong Kong | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Manila* | Philippines | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mumbai* | India | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New Delhi* | India | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Seoul* | Korea, Republic Of | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Singapore I | Singapore | Scheduled Maintenance #55590: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #55436: Singapore I FINISHED
All traffic will be rerouted and no customer impact expected. | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Singapore II* | Singapore | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Taipei* | Taiwan, Province Of China | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tokyo I | Japan | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Tokyo III* | Japan | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Europe | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Amsterdam* | Netherlands | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Athens* | Greece | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Belgrad* | Serbia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bratislava* | Slovakia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Brussels* | Belgium | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bucharest* | Romania | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Budapest* | Hungary | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Copenhagen* | Denmark | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cork* | Ireland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt I | Germany | Scheduled Maintenance #55608: Frankfurt II, Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt II | Germany | Scheduled Maintenance #55608: Frankfurt II, Frankfurt I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt III | Germany | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Frankfurt IV* | Germany | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Gdansk* | Poland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Helsinki* | Finland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Lisbon* | Portugal | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London I | United Kingdom | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London II | United Kingdom | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| London III* | United Kingdom | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Madrid* | Spain | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Oslo* | Norway | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Paris I | France | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Paris II* | France | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Prague* | Czech Republic | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Rome* | Italy | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Stockholm* | Sweden | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Vienna* | Austria | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Zurich* | Switzerland | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Middle East | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Dubai | United Arab Emirates | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Jerusalem* | Israel | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| North America | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Los Angeles | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Mexico City* | Mexico | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Miami | United States | Scheduled Maintenance #55568: Miami FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| N. Virgina | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| New York I | United States | Scheduled Maintenance #55514: New York I FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #55491: New York I FINISHED
All traffic will be rerouted and no customer impact expected. | Incident #55493: New York I - Service Degradation RESOLVED
Service not fully available. Traffic has been rerouted to minimize customer impact. Scheduled Maintenance #55483: New York I FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #55481: New York I FINISHED
All traffic will be rerouted and no customer impact expected. | Scheduled Maintenance #55438: New York I FINISHED
All traffic will be rerouted and no customer impact expected. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Oregon | United States | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Toronto | Canada | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Pacific | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Auckland I | New Zealand | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Auckland II* | New Zealand | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Perth* | Australia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sydney | Australia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| South America | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Asuncion* | Paraguay | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Bogota* | Colombia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Brasilia* | Brazil | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Buenos Aires* | Argentina | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Caracas* | Venezuela | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| La Paz* | Bolivia | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Lima* | Peru | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Montevideo* | Uruguay | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Santiago de Chile* | Chile | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Sao Paulo | Brazil | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Available
Maintenance
Service Degradation
Service Disruption
Information
* This is a geo located, virtual point of presence referred to as vPOP. It is served from a data center (DC) that might be located outside of the mapped country.
McAfee customers remain responsible to ensure that their usage and deployment of the product or service complies with applicable laws and regulations.
Last modified: 01/Mar/2021
| IP Address/Range | Inbound | Outbound | Publication Date | Removed Date | |
|---|---|---|---|---|---|
| 18.163.131.173/32 | 1 | 1 | 2021-03-01 | - | |
| 18.166.151.118/32 | 1 | 1 | 2021-03-01 | - | |
| 18.167.104.77/32 | 1 | 1 | 2021-03-01 | - | |
| 18.167.83.12/32 | 1 | 1 | 2021-03-01 | - | |
| 18.167.91.232/32 | 1 | 1 | 2021-03-01 | - | |
| 18.178.135.93/32 | 1 | 1 | 2021-03-01 | - | |
| 52.199.203.162/32 | 1 | 1 | 2021-03-01 | - | |
| 54.150.210.134/32 | 1 | 1 | 2021-03-01 | - | |
| 54.248.47.176/32 | 1 | 1 | 2021-03-01 | - | |
| 54.248.69.37/32 | 1 | 1 | 2021-03-01 | - | |
| 122.248.211.189/32 | 1 | 1 | 2020-11-24 | - | |
| 13.209.30.112/32 | 1 | 1 | 2020-11-24 | - | |
| 13.239.170.140/32 | 1 | 1 | 2020-11-24 | - | |
| 15.161.0.151/32 | 1 | 1 | 2020-11-24 | - | |
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| 13.48.224.241/32 | 1 | 1 | 2020-04-22 | - | |
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| 54.88.19.61/32 | 1 | 1 | 2020-04-22 | - | |
| 64.120.88.65/32 | 1 | 1 | 2019-10-30 | - | |
| 64.120.89.38/32 | 1 | 1 | 2019-10-30 | - | |
| 13.127.170.253/32 | 1 | 1 | 2019-06-30 | - | |
| 35.154.207.237/32 | 1 | 1 | 2019-06-30 | - | |
| 35.178.126.236/32 | 1 | 1 | 2019-06-30 | - | |
| 35.178.227.224/32 | 1 | 1 | 2019-06-30 | - | |
| 35.181.21.17/32 | 1 | 1 | 2019-06-30 | - | |
| 52.47.81.75/32 | 1 | 1 | 2019-06-30 | - | |
| 35.182.104.170/32 | 1 | 1 | 2018-04-10 | - | |
| 35.182.106.121/32 | 1 | 1 | 2018-04-10 | - | |
| 52.60.169.78/32 | 1 | 1 | 2018-04-10 | - | |
| 52.60.235.62/32 | 1 | 1 | 2018-04-10 | - | |
| 52.60.52.119/32 | 1 | 1 | 2018-04-10 | - | |
| 185.221.68.0/22 | 1 | 1 | 2017-09-22 | - | |
| 185.212.104.0/22 | 1 | 1 | 2017-08-02 | - | |
| 161.69.192.123/32 | false | 1 | 2016-10-25 | - | |
| 161.69.22.122/32 | false | 1 | 2016-10-25 | 2021-01-08 | |
| 208.42.251.123/32 | false | 1 | 2016-10-25 | 2021-01-08 | |
| 162.250.3.37/32 | 1 | 1 | 2016-10-14 | 2021-01-08 | |
| 120.138.17.53/32 | 1 | 1 | 2016-09-16 | - | |
| 120.138.17.54/32 | 1 | 1 | 2016-09-16 | - | |
| 161.69.14.137/32 | 1 | 1 | 2016-09-16 | 2021-01-08 | |
| 161.69.14.139/32 | 1 | 1 | 2016-09-16 | 2021-01-08 | |
| 184.75.215.242/32 | 1 | 1 | 2016-09-16 | - | |
| 184.75.215.98/32 | 1 | 1 | 2016-09-16 | - | |
| 208.65.150.192/32 | 1 | false | 2016-09-16 | - | |
| 208.65.151.192/32 | 1 | false | 2016-09-16 | - | |
| 208.81.65.192/32 | 1 | false | 2016-09-16 | - | |
| 208.81.66.192/32 | 1 | false | 2016-09-16 | - | |
| 213.239.220.71/32 | 1 | 1 | 2016-09-16 | - | |
| 213.239.220.72/32 | 1 | 1 | 2016-09-16 | - | |
| 78.46.116.105/32 | 1 | 1 | 2016-09-16 | 2021-01-08 | |
| 161.69.112.0/20 | 1 | 1 | 2016-06-16 | - | |
| 161.69.176.0/20 | 1 | 1 | 2016-06-16 | 2021-01-08 | |
| 161.69.240.0/20 | 1 | 1 | 2016-06-16 | 2021-01-08 | |
| 185.125.224.0/22 | 1 | 1 | 2016-06-16 | - | |
| 52.196.141.193/32 | 1 | 1 | 2016-06-16 | - | |
| 52.2.191.60/32 | 1 | 1 | 2016-06-16 | - | |
| 52.201.117.185/32 | 1 | 1 | 2016-06-16 | - | |
| 52.201.118.139/32 | 1 | 1 | 2016-06-16 | - | |
| 52.201.126.139/32 | 1 | 1 | 2016-06-16 | - | |
| 52.38.180.253/32 | 1 | 1 | 2016-06-16 | - | |
| 52.38.193.184/32 | 1 | 1 | 2016-06-16 | - | |
| 52.38.57.115/32 | 1 | 1 | 2016-06-16 | - | |
| 52.50.161.113/32 | 1 | 1 | 2016-06-16 | - | |
| 52.50.234.32/32 | 1 | 1 | 2016-06-16 | - | |
| 52.58.111.233/32 | 1 | 1 | 2016-06-16 | - | |
| 52.58.116.88/32 | 1 | 1 | 2016-06-16 | - | |
| 52.58.127.186/32 | 1 | 1 | 2016-06-16 | - | |
| 52.62.9.167/32 | 1 | 1 | 2016-06-16 | - | |
| 52.62.96.66/32 | 1 | 1 | 2016-06-16 | - | |
| 52.63.18.189/32 | 1 | 1 | 2016-06-16 | - | |
| 52.68.234.173/32 | 1 | 1 | 2016-06-16 | - | |
| 52.69.46.184/32 | 1 | 1 | 2016-06-16 | - | |
| 52.74.5.157/32 | 1 | 1 | 2016-06-16 | - | |
| 52.77.108.133/32 | 1 | 1 | 2016-06-16 | - | |
| 52.79.175.47/32 | 1 | 1 | 2016-06-16 | - | |
| 52.79.50.71/32 | 1 | 1 | 2016-06-16 | - | |
| 52.8.124.42/32 | 1 | 1 | 2016-06-16 | - | |
| 52.86.6.124/32 | 1 | 1 | 2016-06-16 | - | |
| 52.9.157.23/32 | 1 | 1 | 2016-06-16 | - | |
| 52.9.171.209/32 | 1 | 1 | 2016-06-16 | - | |
| 54.233.172.148/32 | 1 | 1 | 2016-06-16 | - | |
| 54.233.176.255/32 | 1 | 1 | 2016-06-16 | - | |
| 54.233.186.156/32 | 1 | 1 | 2016-06-16 | - | |
| 54.94.215.173/32 | 1 | 1 | 2016-06-16 | - | |
| 54.94.230.23/32 | 1 | 1 | 2016-06-16 | - |
Last modified: 02/Sep/2020
| Region | Prefix | Description |
|---|---|---|
| Africa | za | South Africa |
| Asia/Pacific | au | Australia |
| Asia/Pacific | au-east | Australia East |
| Asia/Pacific | au-west | Australia West |
| Asia/Pacific | hk | Hong Kong |
| Asia/Pacific | in | India |
| Asia/Pacific | in-north | India North |
| Asia/Pacific | in-west | India West |
| Asia/Pacific | jp | Japan |
| Asia/Pacific | nz | New Zealand |
| Asia/Pacific | sg | Singapore |
| Asia/Pacific | tw | Taiwan |
| Europe | at | Austria |
| Europe | be | Belgium |
| Europe | cz | Czech Republic |
| Europe | dk | Denmark |
| Europe | fi | Finland |
| Europe | fr | France |
| Europe | de | Germany |
| Europe | gr | Greece |
| Europe | hu | Hungary |
| Europe | ie | Ireland |
| Europe | it | Italy |
| Europe | nl | Netherlands |
| Europe | no | Norway |
| Europe | pl | Poland |
| Europe | pt | Portugal |
| Europe | ro | Romania |
| Europe | rs | Serbia |
| Europe | sk | Slovakia |
| Europe | es | Spain |
| Europe | se | Sweden |
| Europe | ch | Switzerland |
| Europe | uk | United Kingdom |
| GEO/Regions | africa | Africa |
| GEO/Regions | asia | Asia |
| GEO/Regions | apac | Asia Pacific |
| GEO/Regions | eu | European Union |
| GEO/Regions | ltam | Latin America |
| GEO/Regions | na | North America |
| GEO/Regions | pacific | Pacific Island Countries |
| Middle East | il | Israel |
| North America | ca | Canada |
| North America | na-east | North America East Coast |
| North America | na-west | North America West Coast |
| North America | us-east | USA East |
| North America | us-west | USA-West |
| South America | ar | Argentina |
| South America | bo | Bolivia |
| South America | br | Brasilia |
| South America | cl | Chile |
| South America | co | Colombia |
| South America | mx | Mexico |
| South America | py | Paraguay |
| South America | pe | Peru |
| South America | uy | Uruguay |
| South America | ve | Venezuela |
Last modified: 20/Nov/2020
| Product | Version |
|---|---|
| McAfee Web Gateway | <= 10.0.x |